Job  Telecaller

Are you an excellent communicator with a passion for customer service? Are you seeking a dynamic role where you can utilize your persuasive skills to engage with clients? Look no further! We are currently seeking talented individuals to join our team as Telecallers in Tehri.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential and existing customers via telephone to promote our products/services, generate sales leads, and maintain client relationships. You will play a crucial role in driving business growth and enhancing customer satisfaction through effective communication and relationship-building skills.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers using a provided script to introduce our products/services, explain their features, and persuade them to make a purchase or schedule an appointment.
2. Customer Engagement: Respond to incoming calls from customers, answer inquiries, and provide information about our offerings. Address customer concerns and resolve issues promptly to ensure a positive customer experience.
3. Lead Generation: Identify potential sales opportunities and generate leads through proactive outreach efforts. Maintain a database of leads and follow up with prospects to convert them into customers.
4. Sales Conversion: Utilize persuasive selling techniques to convince customers to purchase our products/services. Meet or exceed sales targets and quotas set by the company.
5. Relationship Management: Build and maintain strong relationships with customers by providing personalized assistance, addressing their needs, and offering solutions that align with their requirements.
6. Data Entry: Accurately record customer information, inquiries, and sales transactions in the company's database. Keep detailed and organized records of all interactions with customers.
7. Adherence to Policies: Adhere to company policies, procedures, and compliance standards during all interactions with customers. Maintain confidentiality of customer information and ensure ethical conduct at all times.

Requirements:

• Education: Minimum qualification of 12th grade (High School Diploma) to Graduate degree.
• Experience: At least 1 year of experience in telemarketing, telecalling, or customer service roles.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to all genders (male and female).
• Communication Skills: Excellent verbal communication skills with a clear and pleasant speaking voice. Proficiency in multiple languages is a plus.
• Sales Skills: Strong persuasion and negotiation skills with a proven track record of achieving sales targets.
• Interpersonal Skills: Ability to build rapport with customers, empathize with their needs, and provide effective solutions.
• Computer Literacy: Basic computer skills including familiarity with CRM software, MS Office applications, and internet browsing.
• Flexibility: Willingness to work flexible hours including evenings and weekends as per business requirements.

How to Apply:

If you possess the qualifications and skills required for this exciting opportunity, click on the "Apply For Job" button below to submit your application. Join us in delivering exceptional customer experiences and driving business success through impactful telecalling! Apply now and embark on a rewarding career journey with us.