Job  Telecaller

Are you a dynamic communicator with a passion for customer interaction? Do you thrive in a fast-paced environment where your persuasive skills make a difference? If so, we have an exciting opportunity for you to join our team as a Telecaller in Sundargarh.

Position Overview: As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services, generate sales leads, and maintain customer relationships. Your primary objective will be to engage prospects, convey product information persuasively, and convert leads into sales.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to potential customers from provided leads or cold calling lists.
2. Customer Engagement: Engage prospects in meaningful conversations to understand their needs, address inquiries, and promote our offerings effectively.
3. Product Promotion: Communicate product features, benefits, and promotions clearly and persuasively to generate interest and drive sales.
4. Lead Generation: Identify and qualify potential leads through proactive questioning and listening to customer requirements.
5. Follow-up: Follow up on leads and inquiries promptly to maintain customer interest and nurture leads through the sales funnel.
6. Database Management: Maintain accurate records of interactions, customer details, and sales activities in the CRM system.
7. Targets Achievement: Meet or exceed sales targets and objectives set by the company through proactive calling efforts.
8. Customer Service: Provide exceptional customer service by resolving customer complaints, issues, or concerns promptly and professionally.

Qualifications and Requirements:

• Education: Minimum 12th pass to Graduate in any discipline.
• Experience: At least 1 year of experience in telesales or customer service roles.
• Age: Between 18 to 40 years.
• Gender: Open to all genders - male and female.
• Communication Skills: Excellent verbal communication skills in English, Hindi, and regional languages preferred.
• Sales Acumen: Demonstrated ability to persuade, influence, and close sales over the phone.
• Customer-centric: Strong customer orientation with a passion for delivering exceptional service.
• Target-driven: Proven track record of meeting or exceeding sales targets.
• Computer Proficiency: Basic computer skills and familiarity with CRM software are preferred.
• Resilience: Ability to handle rejection positively and persistently pursue sales objectives.
• Team Player: Collaborative attitude with the ability to work effectively in a team environment.

How to Apply: If you possess the qualifications and skills required for this exciting opportunity, click on the "Apply For Job" button now to submit your application. Join us in making a difference through impactful sales and customer engagement!