Telecaller Jobs In Sitapur

₹24,000.00

Description

Position Telecaller

Job Description:

Are you a dynamic individual with excellent communication skills? Do you thrive in a fast-paced environment where your persuasive abilities can make a difference? If so, we have an exciting opportunity for you as a Telecaller.

Responsibilities:

As a Telecaller, your primary responsibility will be to engage with potential customers over the phone. Your duties will include:

  1. Outbound Calls: Initiating outbound calls to potential customers from provided leads or databases. These calls will be aimed at promoting our products/services, explaining their benefits, and persuading customers to make a purchase or avail of our services.
  2. Customer Follow-Up: Follow up with existing customers to ensure satisfaction, gather feedback, and upsell or cross-sell additional products or services.
  3. Maintaining Records: Accurately maintaining call logs, updating customer databases, and recording relevant information such as customer inquiries, feedback, and interactions.
  4. Meeting Targets: Working towards and achieving set targets for call volumes, sales conversions, and customer satisfaction metrics.
  5. Providing Information: Providing accurate information to customers regarding product features, pricing, promotions, and any other relevant details.
  6. Resolving Queries: Addressing customer queries, concerns, or complaints in a professional and timely manner to ensure customer satisfaction and retention.
  7. Adhering to Guidelines: Following company scripts, protocols, and guidelines for communication with customers to maintain consistency and professionalism in interactions.
  8. Continuous Learning: Keeping abreast of product updates, industry trends, and sales techniques through training sessions and self-study to enhance your effectiveness as a Telecaller.

Requirements:

  • Education: A minimum qualification of 12th grade (or equivalent) is required. Graduates are preferred.
  • Experience: A minimum of 1 year of experience in a similar role, preferably in sales or customer service.
  • Age: Applicants must be between 18 years to 40 years of age.
  • Gender: This position is open to individuals of all genders - male, female, and others.
  • Communication Skills: Excellent verbal communication skills in the language(s) relevant to the target customer base. Fluency in additional languages is a plus.
  • Persuasive Abilities: Strong persuasion and negotiation skills to effectively convince customers and close sales.
  • Interpersonal Skills: Good interpersonal skills with the ability to build rapport with customers and handle objections gracefully.
  • Tech-Savvy: Basic computer literacy and familiarity with CRM software or similar tools for call management and data entry.
  • Resilience: Ability to handle rejection and pressure positively while maintaining motivation and focus on achieving targets.

Benefits:

  • Competitive salary with performance-based incentives.
  • Opportunities for career growth and advancement within the company.
  • Comprehensive training programs to enhance your skills and knowledge.
  • A supportive work environment with a collaborative team culture.

If you are ready to embark on an exciting journey in sales and customer service, click on the "Apply For Job" button now to submit your application. Join us in making a difference by connecting with customers and driving business success through effective communication and salesmanship. We look forward to welcoming you to our team!

Contact Information

Name
Lalit Singh
Address
HMCJ+C6C, Alam Nagar,Sitapur,Uttar Pradesh 261001