Job  Telecaller (Siddipet)

Are you a dynamic communicator with a passion for connecting with people? Do you thrive in fast-paced environments and possess excellent persuasive skills? If so, we have an exciting opportunity for you to join our team as a Telecaller in Siddipet. As a Telecaller, you will be an integral part of our sales and customer service efforts, contributing to our mission of providing exceptional service to our clients while driving business growth.

Responsibilities:

1. Outbound Calling: Engage with potential customers through outbound calls to introduce our products/services, explain their features and benefits, and persuade them to make purchases or schedule appointments.
2. Customer Relationship Management: Build and maintain strong relationships with customers by addressing their inquiries, resolving complaints, and providing accurate information about our offerings.
3. Lead Generation: Identify potential leads through cold calling, database management, and other lead generation techniques to expand our customer base.
4. Follow-Up: Conduct follow-up calls to nurture leads, answer questions, and assist customers throughout the sales process to ensure a seamless experience.
5. Achieve Sales Targets: Meet or exceed monthly sales targets and key performance indicators (KPIs) by effectively converting leads into sales opportunities.
6. Data Entry: Accurately record customer information, interactions, and transactions in the CRM system to maintain up-to-date records and facilitate future communication.
7. Collaboration: Collaborate closely with the sales team, marketing department, and other internal stakeholders to optimize sales strategies, share insights, and contribute to overall business objectives.

Requirements:

1. Education: Minimum qualification of 12th grade (Higher Secondary) is required. Graduates are preferred.
2. Experience: A minimum of 1 year of experience in telesales, customer service, or a related field is necessary. Experience in a similar role within the telecommunications industry is a plus.
3. Communication Skills: Exceptional verbal communication skills in both English and the local language are essential. The ability to articulate product/service features persuasively and handle objections effectively is crucial.
4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport, empathize with customers, and adapt communication styles to suit diverse customer profiles.
5. Sales Acumen: Demonstrated sales acumen with a proven track record of achieving or exceeding sales targets. Familiarity with sales techniques such as upselling, cross-selling, and closing deals is advantageous.
6. Tech Savvy: Proficiency in using basic computer applications (e.g., MS Office suite) and familiarity with CRM software for data entry and management.
7. Age and Gender: Candidates must be between 18 to 40 years old. Both male and female candidates are encouraged to apply.

Benefits:

1. Competitive salary with performance-based incentives.
2. Comprehensive training and ongoing professional development opportunities.
3. A dynamic work environment with opportunities for career advancement.
4. Employee benefits such as health insurance and paid time off.
5. Recognition and rewards for top performers.

If you are ready to embark on an exciting journey with us and make a significant impact in the world of telecommunications, click on the "Apply For Job" button now and submit your application. Join us in delivering unparalleled service and driving business success!

Note: We are an equal-opportunity employer and value diversity in our workforce.