Telecaller Jobs In Sawai Madhopur

Description

Join Our Team as a Telecaller in Sawai Madhopur

Are you a dynamic individual with excellent communication skills and a passion for customer interaction? We are currently seeking talented individuals to join our team as Telecallers in Sawai Madhopur. As a Telecaller, you will play a crucial role in our organization by connecting with customers over the phone to provide information, resolve queries, and promote our products or services. If you thrive in a fast-paced environment and enjoy engaging with people, this could be the perfect opportunity for you.

Responsibilities:

  1. Customer Communication: Engage with customers over the phone professionally and courteously. Listen attentively to their queries, concerns, or requirements and provide appropriate solutions or information.
  2. Product/Service Promotion: Effectively promote our products or services to potential customers. Provide detailed information about features, benefits, pricing, and any ongoing promotions or offers.
  3. Lead Generation: Identify and qualify potential leads through proactive calling. Gather relevant information about customers' needs and preferences to pass on to the sales team for further follow-up.
  4. Follow-up: Conduct follow-up calls to existing customers to ensure satisfaction, gather feedback, and promote additional products or services.
  5. Data Management: Maintain accurate records of all interactions with customers in the database. Update customer information, call logs, and any relevant details for future reference.
  6. Achieve Targets: Meet or exceed assigned targets for call volume, sales, or other key performance indicators (KPIs) as outlined by the team lead or manager.

Requirements:

  1. Education: A minimum qualification of 12th grade (or equivalent) is required. Graduates are also welcome to apply.
  2. Experience: A minimum of 3 years of experience in a similar role is preferred. Candidates with relevant experience in customer service, telemarketing, or sales will be given preference.
  3. Age: Applicants must be between 18 and 40 years old.
  4. Gender: Both male and female candidates are encouraged to apply. We believe in diversity and inclusion in our workplace.
  5. Communication Skills: Excellent verbal communication skills in Hindi or English (or both) are essential. The ability to articulate ideas clearly and effectively is crucial for success in this role.
  6. Interpersonal Skills: Strong interpersonal skills, including active listening, empathy, and rapport-building, are important for establishing positive connections with customers.
  7. Computer Literacy: Basic computer skills are required for data entry, accessing customer information, and using relevant software tools.

Why Join Us:

  • Career Growth: We offer opportunities for career advancement and skill development through training programs and on-the-job learning.
  • Supportive Work Environment: Join a supportive team that values collaboration, respect, and open communication.
  • Attractive Compensation: Competitive salary and performance-based incentives are provided to recognize and reward your contributions.
  • Work-Life Balance: Enjoy a healthy work-life balance with fixed working hours and occasional flexibility as per business requirements.

If you are ready to take the next step in your career and become part of our dynamic team, click on the "Apply For Job" button now to submit your application. We look forward to welcoming you aboard and helping you grow professionally with us.

Contact Information

Name
Pooja Malhotra
Address
1st floor, city centre mall, Sawai Madhopur, Rajasthan 322001