Telecaller Jobs In Salem

₹24,000.00

Description

Position: Telecaller

Job Description:

Are you a dynamic individual with excellent communication skills? Are you looking for an exciting opportunity to showcase your talents in the realm of customer interaction? If so, we have the perfect role for you as a Telecaller in Salem!

About Us:

We are a leading organization committed to delivering exceptional customer service and fostering lasting relationships with our clients. Our team is dedicated to providing innovative solutions and unparalleled support to meet the diverse needs of our customers.

Job Responsibilities:

As a Telecaller, you will be an integral part of our customer service team, responsible for:

  1. Making Outbound Calls: Engage with potential and existing customers through outbound calls to promote our products/services and generate leads.
  2. Handling Inbound Calls: Assist customers with inquiries, provide information about our offerings, and resolve any issues or concerns they may have in a professional and timely manner.
  3. Building Relationships: Develop and maintain positive relationships with customers to enhance their overall experience and satisfaction with our brand.
  4. Achieving Targets: Meet and exceed sales targets and key performance indicators (KPIs) to contribute to the overall success of the team and the organization.
  5. Documentation: Maintain accurate records of interactions with customers, including details of inquiries, feedback, and transactions, using our CRM system.
  6. Continuous Learning: Stay updated on product knowledge, sales techniques, and industry trends to effectively communicate with customers and address their needs.

Qualifications:

To thrive in this role, you should possess the following qualifications:

  1. Education: Minimum of a 12th-grade education; however, graduates are preferred.
  2. Experience: At least 1 year of experience in a similar role, preferably in a customer service or sales environment.
  3. Communication Skills: Excellent verbal communication skills in both English and the local language are essential.
  4. Interpersonal Skills: Ability to build rapport with customers and work effectively as part of a team.
  5. Problem-Solving Ability: Strong problem-solving skills and the ability to handle customer inquiries and complaints with empathy and professionalism.
  6. Tech-Savvy: Proficiency in using computers and familiarity with CRM software is an advantage.

Additional Information:

  • Age: Applicants must be between 18 and 40 years old.
  • Gender: This position is open to individuals of all genders.
  • Location: This position is based in Salem.

Apply Now:

If you are passionate about delivering exceptional customer service and are ready to take on new challenges, we encourage you to apply for this exciting opportunity! Simply click on the "Apply For Job" button below to submit your application.

Join us in making a difference and shaping the future of customer service in Salem! We look forward to welcoming you to our team.

Contact Information

Name
Karan Malhotra
Address
sid first floor, New Henry & Wolsey Bakery, kurulagam complex, pothys Laxmi sweets opposite, 298, old bus stand main road, Salem, Tamil Nadu 636007