Telecaller Job Description in Rajmahal

Are you a skilled communicator with a passion for engaging with people? Do you thrive in a dynamic, fast-paced environment where every call is an opportunity to make a difference? If so, we have an exciting opportunity for you in Rajmahal!

Position Overview: As a Telecaller, you will be at the forefront of our company's interaction with our valued customers. Your primary responsibility will be to make outbound calls to potential customers, introduce them to our products or services, and persuade them to make a purchase or set up an appointment. This role requires a high level of energy, resilience, and excellent communication skills.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers from our database or leads provided by the company.
2. Product/Service Presentation: Present our products or services to potential customers over the phone compellingly and persuasively.
3. Customer Engagement: Build rapport and establish long-term relationships with customers by understanding their needs and providing appropriate solutions.
4. Achieve Sales Targets: Meet or exceed monthly sales targets through effective sales techniques and strategies.
5. Follow-up: Follow up with potential customers who have shown interest but have not yet made a purchase, to ensure maximum conversion.
6. Record Keeping: Maintain accurate records of all calls made and customer interactions in the company's database.
7. Feedback: Provide feedback to the sales and marketing teams regarding customer preferences, market trends, and other relevant insights.

Qualifications and Skills:

1. Education: A minimum of 10th-grade education is required, though a higher education level is preferred.
2. Experience: At least 3 years of experience in a similar role, preferably in sales or telemarketing.
3. Communication Skills: Excellent verbal communication skills in both English and the local language are essential.
4. Persuasion Skills: Ability to persuade and influence others effectively.
5. Resilience: Strong resilience to handle rejection and maintain a positive attitude.
6. Customer Focus: A customer-centric approach with a genuine desire to help customers meet their needs.
7. Time Management: Excellent time management skills to handle multiple calls and tasks efficiently.
8. Team Player: Ability to work well within a team and collaborate effectively with colleagues.
9. Adaptability: Willingness to adapt to changing sales strategies and market dynamics.

Benefits:

• Competitive salary and attractive incentives based on performance.
• Opportunities for career growth and advancement within the company.
• Comprehensive training and ongoing support to enhance your skills.
• A vibrant and inclusive work culture that fosters personal and professional development.

If you are ready to take on this exciting challenge and join our dynamic team, click on the "Apply For Job" button now and start your journey with us in Rajmahal! We look forward to welcoming you aboard.