Job  Telecaller

Job Location: Pundri

Are you looking for an exciting opportunity in the dynamic world of telecommunications? Do you possess excellent communication skills and a passion for engaging with people? If so, we have the perfect position for you as a Telecaller!

About the Role:

As a Telecaller, you will play a crucial role in our organization's success by connecting with potential customers over the phone. You will be responsible for promoting our products/services, addressing customer queries, and generating leads through effective communication.

Key Responsibilities:

1. Outbound Calls: Initiate outgoing calls to prospective customers to introduce our products/services and generate interest.
2. Customer Engagement: Engage with customers in a friendly and professional manner, addressing their inquiries and providing accurate information about our offerings.
3. Lead Generation: Identify and qualify leads through effective questioning and active listening, to convert them into sales opportunities.
4. Follow-up: Maintain regular follow-up with leads to nurture relationships, overcome objections, and ultimately close sales.
5. Database Management: Update customer information in the database, ensuring the accuracy and completeness of records for future reference.
6. Achievement of Targets: Work towards achieving daily, weekly, and monthly targets set by the management, demonstrating consistent performance and results.
7. Feedback and Reporting: Provide feedback on customer interactions, market trends, and product/service performance to the relevant departments. Prepare and submit regular reports as required.

Requirements:

1. Education: Minimum qualification of 12th grade (or equivalent) to a Graduate degree.
2. Experience: At least 1 year of experience in a similar role, preferably in the telecommunications or sales industry.
3. Age: Candidates must be between 18 to 40 years old.
4. Communication Skills: Excellent verbal communication skills in Hindi (and English, if possible), with the ability to articulate information clearly and persuasively.
5. Interpersonal Skills: Strong interpersonal skills with a friendly and approachable demeanor. Ability to build rapport and establish trust with customers.
6. Sales Aptitude: Basic understanding of sales principles and techniques. Previous experience in telesales or customer service would be advantageous.
7. Computer Literacy: Proficiency in using computers and basic software applications. Familiarity with CRM systems is a plus.
8. Adaptability: Ability to adapt to changing business requirements and customer needs in a fast-paced environment.
9. Gender: Open to individuals of all genders - male, female, and others.

Why Join Us?

• Opportunity for Growth: We believe in nurturing talent and providing opportunities for career advancement based on performance and merit.
• Training and Support: Comprehensive training programs and ongoing support will be provided to help you excel in your role.
• Positive Work Environment: Join a dynamic team of professionals in a supportive and inclusive work environment.

If you are enthusiastic, driven, and ready to take on new challenges, we encourage you to apply now by clicking on the "Apply For Job" button below. Take the first step towards a rewarding career as a Telecaller in Pundri!