Telecaller Jobs In Panipat

₹25,000.00

Description

Job Description: Telecaller in Panipat

Are you a dynamic communicator with a passion for sales and customer service? We are seeking talented individuals to join our team as Telecallers in Panipat. As a Telecaller, you will play a vital role in driving our business growth by engaging with potential customers over the phone, promoting our products/services, and converting leads into sales. This is an excellent opportunity for individuals with a minimum of 3 years of experience in telesales or customer service who thrive in a fast-paced environment and are eager to contribute to our success.

Responsibilities:

  1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases. Present our products/services persuasively, highlighting their benefits and features to generate interest and secure sales opportunities.
  2. Customer Engagement: Build rapport with customers by demonstrating excellent communication skills and active listening. Address any queries or concerns they may have regarding our products/services, and provide accurate information to facilitate informed decision-making.
  3. Sales Conversion: Utilize effective sales techniques to persuade potential customers to make a purchase or schedule appointments. Meet or exceed sales targets and KPIs set by the company through proactive selling and negotiation.
  4. Follow-up: Conduct timely follow-up calls to nurture leads and maintain ongoing communication with customers. Provide assistance and support throughout the sales process, ensuring a seamless experience for the customer.
  5. Data Management: Update customer records and sales activities accurately in the CRM system. Maintain organized records of interactions, transactions, and follow-up actions for reference and reporting purposes.
  6. Team Collaboration: Collaborate with team members and other departments to optimize sales strategies, share best practices, and contribute to a positive work environment. Participate in training sessions and meetings to enhance product knowledge and sales skills.

Requirements:

  1. Education: Minimum educational qualification of 10th grade (High School) to Graduate. Candidates with additional certifications or relevant vocational training in sales or customer service will be preferred.
  2. Experience: Demonstrated experience of at least 3 years in telesales, outbound calling, or customer service roles. Proven track record of achieving sales targets and delivering excellent customer service.
  3. Communication Skills: Exceptional verbal communication skills in Hindi and/or English. Ability to articulate product/service features clearly and convincingly, with a customer-focused approach.
  4. Sales Acumen: Strong sales orientation with the ability to identify customer needs, overcome objections, and close sales effectively. Confidence in handling objections and rejection positively, with persistence and resilience.
  5. Computer Literacy: Basic proficiency in MS Office applications and familiarity with CRM software for data entry and management. Comfortable using technology for communication and sales purposes.
  6. Interpersonal Skills: Excellent interpersonal skills with a friendly and approachable demeanor. Ability to build rapport quickly and maintain professional relationships with customers and colleagues.

If you are a motivated individual with a passion for sales and customer service, we encourage you to apply now by clicking on the "Apply For Job" button below. Join us in shaping the future of our business and unlocking exciting opportunities for growth and success in Panipat!

Contact Information

Name
Pooja Shah
Address
kayakalp 100 No. Chowk, Model Town Rd, Panipat, Haryana 132103