Telecaller Jobs in Palwancha

₹22,000.00

Description

Join Our Team as a Telecaller in Palwancha:

Are you looking for an exciting opportunity in the bustling world of telecommunications? We are seeking dynamic individuals to join our team as Telecallers in Palwancha. As a Telecaller, you will play a pivotal role in our organization, facilitating effective communication between our company and our valued customers. If you possess excellent communication skills, a passion for customer service, and a drive to excel in a fast-paced environment, we want to hear from you!

Job Description:

Position: Telecaller

Location: Palwancha

Education: 12th to Graduate

Experience: Minimum 1 year

Age: 18 years to 40 years

Gender: Male - Female (both)

Responsibilities:

  1. Customer Interaction: Engage with customers via telephone calls to understand their needs, address their queries, and provide assistance as required.
  2. Sales and Marketing: Promote our products or services over the phone, aiming to increase sales revenue and achieve sales targets.
  3. Follow-Up: Conduct follow-up calls to customers to ensure satisfaction, gather feedback, and maintain long-term relationships.
  4. Database Management: Maintain accurate records of customer interactions, transactions, and details of inquiries in the database.
  5. Information Dissemination: Provide accurate information about products, services, and promotions to customers.
  6. Problem Resolution: Effectively handle and resolve customer complaints or issues promptly.
  7. Team Collaboration: Collaborate with team members and other departments to ensure seamless customer service delivery.
  8. Adherence to Policies: Adhere to company policies, procedures, and guidelines while interacting with customers and handling their inquiries.

Skills and Qualifications:

  1. Excellent Communication Skills: Ability to articulate effectively and convey information clearly and concisely.
  2. Customer Focus: Strong customer service orientation with a commitment to meeting customer needs and exceeding expectations.
  3. Sales Acumen: Basic understanding of sales techniques and the ability to persuade customers effectively.
  4. Problem-Solving Abilities: Capacity to analyze situations, identify problems, and propose solutions promptly.
  5. Computer Proficiency: Basic knowledge of computer applications for data entry and record keeping.
  6. Interpersonal Skills: Ability to build rapport with customers and work effectively in a team environment.
  7. Resilience: Ability to handle rejection and remain motivated in a target-driven environment.
  8. Flexibility: Willingness to work flexible hours, including evenings and weekends, if required.

Why Join Us?

  • Growth Opportunities: We provide a conducive environment for personal and professional growth, with opportunities for career advancement.
  • Training and Development: We offer comprehensive training programs to enhance your skills and capabilities.
  • Attractive Incentives: We recognize and reward performance with competitive incentives and bonuses.
  • Supportive Work Culture: Join a team of passionate professionals who value collaboration, diversity, and inclusivity.

Apply Now!

If you are ready to embark on an exciting journey with us, click on the "Apply For Job" button below and submit your application. We look forward to welcoming you to our team!

Contact Information

Name
Aditi Choudhury
Address
Zenath complex, Hanuman Temple Rd, beside Reliance Mart Ambedkar Centre,Palwancha,Telangana 503111