Join Our Team as a Telecaller in Orchha
Are you an enthusiastic individual with a knack for communication? Do you thrive in a dynamic environment where every call is an opportunity? We're seeking talented telecallers to join our team in Orchha. As a telecaller, you'll play a pivotal role in connecting with our clientele, providing exceptional service, and contributing to our company's success.
Position Overview: As a telecaller, you'll be responsible for reaching out to potential customers over the phone to promote our products/services, generate sales leads, and maintain customer relationships. Your main objective will be to effectively communicate our offerings, address customer inquiries, and achieve sales targets.
Key Responsibilities:
- Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Present our products/services persuasively, aiming to secure sales or appointments.
- Customer Engagement: Engage with customers in a friendly and professional manner to understand their needs, answer their queries, and provide relevant information about our offerings.
- Lead Generation: Identify and qualify sales leads through proactive calling and follow-up activities. Gather necessary information and update the CRM system accurately.
- Follow-Up: Follow up on leads and inquiries promptly to nurture relationships and guide prospects through the sales process.
- Achieve Targets: Meet and exceed monthly sales targets and other performance metrics such as call quality, conversion rates, and customer satisfaction.
- Documentation: Maintain detailed records of calls, interactions, and transactions. Ensure all documentation is accurate, up-to-date, and compliant with company policies.
- Feedback and Improvement: Provide feedback to the team leader or manager regarding customer preferences, market trends, and opportunities for process improvement.
Requirements:
- Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate level.
- Experience: A minimum of 3 years of experience in a similar role, preferably in sales or customer service.
- Age: Candidates must be between 18 to 40 years old.
- Gender: Open to all genders - male, female, and others.
- Communication Skills: Excellent verbal communication skills in the local language(s) and proficiency in Hindi. Additional language skills would be advantageous.
- Interpersonal Skills: Ability to build rapport quickly, empathize with customers, and handle objections effectively.
- Sales Acumen: Strong persuasion and negotiation skills with a results-oriented mindset.
- Tech Savvy: Comfortable using CRM software, MS Office suite, and other relevant tools.
- Adaptability: Willingness to work in a fast-paced environment and adapt to changing business needs.
- Professionalism: Maintain a professional demeanor, adhere to company policies and ethics, and ensure customer confidentiality.
Why Join Us:
- Career Growth: Opportunity for career advancement based on performance and merit.
- Training and Support: Comprehensive training programs and ongoing support to enhance your skills and knowledge.
- Dynamic Work Environment: Be part of a vibrant team that fosters collaboration, innovation, and success.
- Competitive Compensation: Attractive salary package with performance-based incentives and benefits.
If you're ready to take on this exciting challenge and unleash your potential as a telecaller in Orchha, click on the "Apply For Job" button now! Join us in shaping the future of our company while building a rewarding career for yourself. We look forward to welcoming you to our team!