Telecaller Jobs In Nathdwara



Job Telecaller

Are you a dynamic individual with excellent communication skills and a passion for customer service? Are you looking for an exciting opportunity to showcase your talents in a vibrant work environment? Look no further! We are currently seeking enthusiastic Telecallers to join our team in Nathdwara.

Position Overview:

As a Telecaller, you will be at the forefront of our customer engagement efforts. Your primary responsibility will be to make outbound calls to potential customers to promote our products/services, generate leads, and convert them into sales opportunities. You will also handle inbound calls, address customer inquiries and concerns, and provide assistance as needed.

Key Responsibilities:

  1. Outbound Calling: Make proactive calls to prospective customers to introduce our products/services, explain their features and benefits, and persuade them to make a purchase or set up appointments.
  2. Lead Generation: Identify and qualify leads through effective questioning and active listening. Gather pertinent information and maintain accurate records of all interactions in the CRM system.
  3. Customer Engagement: Handle incoming calls from customers, answer their queries, provide product information, resolve complaints, and ensure high levels of customer satisfaction.
  4. Follow-up: Follow up on leads and inquiries promptly and efficiently. Maintain regular contact with existing customers to nurture relationships and encourage repeat business.
  5. Target Achievement: Meet or exceed weekly and monthly targets for call volume, lead generation, and sales conversion. Utilize effective sales techniques to close deals and achieve revenue goals.
  6. Product Knowledge: Develop a thorough understanding of our products/services, pricing structures, and promotional offers. Stay updated on industry trends and competitor activities to effectively position our offerings in the market.
  7. Team Collaboration: Collaborate with team members, sales representatives, and other departments to streamline processes, share best practices, and contribute to overall team success.
  8. Adherence to Guidelines: Adhere to company policies, procedures, and compliance standards at all times. Maintain confidentiality of sensitive information and ensure ethical conduct in all interactions.
  9. Continuous Improvement: Actively seek feedback, participate in training programs, and implement suggestions for improvement to enhance performance and achieve personal/professional growth.


  • Education: Minimum 12th grade to Graduate level.
  • Experience: A minimum of 3 years of experience in a similar role, preferably in a sales or customer service environment.
  • Age: Between 18 to 40 years.
  • Gender: Open to all genders - male, female, and others.

Skills and Attributes:

  • Excellent communication skills in both verbal and written English (knowledge of local languages is an advantage).
  • Strong interpersonal skills with a customer-centric approach.
  • Convincing abilities with a positive attitude.
  • Ability to work under pressure and meet targets in a fast-paced environment.
  • Proficiency in basic computer applications and CRM software.
  • Adaptability and willingness to learn new concepts and techniques.
  • Strong work ethic with a proactive mindset and attention to detail.

If you are ready to take on this exciting challenge and become a key player in our dynamic team, click on the "Apply For Job" button now and embark on a rewarding career journey with us! Join us in shaping exceptional customer experiences and driving business growth in Nathdwara. We look forward to welcoming you aboard!

Contact Information

Pooja Malhotra
2nd floor, Miraj Meridian Mall, Nathdwara, Rajasthan 313301