Position: Telecaller

Location: Narmadapuram

Job Type: Full-time

Are you a dynamic individual with exceptional communication skills? Are you passionate about customer service and driven to achieve results? If so, we have an exciting opportunity for you to join our team as a Telecaller in Narmadapuram.

Responsibilities:

1. Outbound Calling: Engage with potential customers over the phone to promote our products/services and generate leads. You will be responsible for making a high volume of outbound calls daily.
2. Customer Follow-up: Follow up with existing customers to ensure satisfaction, gather feedback, and provide assistance with any inquiries or issues they may have.
3. Lead Qualification: Qualify leads by gathering relevant information and determining their level of interest and suitability for our products/services.
4. Database Management: Maintain accurate records of all interactions with customers in our database and update information as necessary.
5. Achieve Targets: Meet or exceed monthly sales targets and KPIs set by the company.
6. Team Collaboration: Collaborate effectively with colleagues in sales, marketing, and other departments to ensure seamless customer service and support.

Requirements:

1. Education: Minimum qualification of 12th grade (Higher Secondary) to a Graduate degree. A diploma or certification in sales or customer service is a plus.
2. Experience: At least 3 years of experience in a similar role, preferably in a sales or customer service environment. Proven track record of achieving sales targets and delivering excellent customer service.
3. Communication Skills: Excellent verbal communication skills with a clear and confident speaking voice. Ability to engage customers effectively over the phone and build rapport quickly.
4. Sales Skills: Strong persuasion and negotiation skills with the ability to overcome objections and close sales.
5. Customer Focus: Customer-centric approach with a genuine desire to help and assist customers in meeting their needs and solving their problems.
6. Adaptability: Ability to adapt to changing priorities and work effectively in a fast-paced environment.
7. Tech Savvy: Proficient in using computers and CRM software for data entry, updating records, and generating reports.
8. Positive Attitude: Positive attitude with a willingness to learn and grow professionally.

Benefits:

1. Competitive salary package with performance-based incentives.
2. Comprehensive training and ongoing support to help you succeed in your role.
3. Opportunities for career advancement and professional development.
4. A friendly and inclusive work environment with a supportive team culture.

If you are ready to take on a new challenge and grow your career in sales and customer service, we encourage you to apply now by clicking on the "Apply For Job" button below. Join us in delivering exceptional customer experiences and driving business growth in Narmadapuram. We look forward to welcoming you to our team!