Position: Telecaller

Location: Nagaon

Job Type: Full-time

Salary: Competitive

About Us:

We are a dynamic and growing company operating in the [industry/sector]. Committed to delivering excellent services/products to our customers, we are expanding our team and seeking talented individuals to join us in our journey of success. Our work environment is vibrant, and supportive, and offers ample opportunities for growth and development.

Job Description:

We are currently seeking experienced Telecallers to join our team in Nagaon. As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services, generate sales leads, and contribute to the overall success of our sales efforts. This role requires excellent communication skills, a customer-centric approach, and a positive attitude.

Key Responsibilities:

1. Outbound Calling: Place calls to prospective customers using a provided database or leads list.
2. Product/Service Promotion: Introduce our products/services to potential customers and highlight their benefits.
3. Lead Generation: Identify and qualify sales leads through proactive calling and effective questioning techniques.
4. Customer Relationship Management: Maintain a high level of professionalism and build rapport with customers to enhance customer satisfaction and loyalty.
5. Follow-up: Follow up on leads and inquiries promptly to ensure timely closure of sales deals.
6. Achieve Targets: Meet or exceed monthly sales targets and performance metrics.
7. Documentation: Maintain accurate records of interactions with customers in the CRM system.
8. Feedback: Provide feedback to the sales and marketing teams regarding customer preferences, market trends, and potential opportunities.
9. Adherence to Policies: Adhere to company policies, procedures, and compliance requirements at all times.
10. Continuous Learning: Stay updated on product knowledge, sales techniques, and industry trends through training sessions and self-learning.

Requirements:

1. Education: Minimum qualification of 10th grade (High School Diploma) is required. Graduates are preferred.
2. Experience: A minimum of 3 years of experience in telecalling or a related field is required.
3. Communication Skills: Excellent verbal communication skills in English, Hindi, and preferably local languages.
4. Customer Orientation: Strong customer focus with the ability to engage customers effectively and build long-term relationships.
5. Sales Acumen: Basic understanding of sales principles and techniques.
6. Computer Skills: Proficiency in using MS Office applications and familiarity with CRM software is an advantage.
7. Positive Attitude: Proactive, enthusiastic, and adaptable to a dynamic work environment.
8. Team Player: Ability to collaborate effectively with colleagues and contribute to team goals.
9. Ethical Standards: High ethical standards with a commitment to integrity and professionalism.

How to Apply:

If you meet the above requirements and are interested in joining our team, click on the "Apply For Job" button below to submit your application. We look forward to reviewing your application and potentially welcoming you to our team!

[Apply For Job Button]

Note:

We are an equal-opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.