Position: Telecaller

Job Description

Are you a dynamic individual with a knack for effective communication? Are you driven by the thrill of connecting with people and providing them with valuable solutions? If so, we have an exciting opportunity for you as a Telecaller in Munger.

Job Responsibilities:

As a Telecaller, you will be at the forefront of our customer relations efforts. Your primary responsibility will be to engage with potential customers over the phone, introducing them to our products/services, and persuading them to take action. Here's what you'll be doing on a day-to-day basis:

1. Customer Outreach: You'll be making outbound calls to prospective customers, compellingly presenting our offerings, and effectively addressing any queries or concerns they may have.

2. Relationship Building: Building rapport with customers is key. You'll be responsible for fostering positive relationships with clients, understanding their needs, and tailoring our offerings to suit their requirements.

3. Sales Conversion: Your ultimate goal will be to convert leads into sales. You'll need to employ persuasive communication techniques to encourage customers to make a purchase or commit to our services.

4. Follow-Up: Following up with potential leads is crucial. You'll be responsible for maintaining a database of prospective clients and ensuring timely follow-ups to keep them engaged and interested.

5. Feedback Collection: Gathering feedback from customers is essential for continuous improvement. You'll be required to solicit feedback regarding our products/services and report any recurring issues or suggestions for improvement.

6. Record Keeping: Maintaining accurate records of all interactions with customers is vital. You'll need to diligently update our CRM system with relevant information on customer interactions and sales progress.

Qualifications:

We're looking for candidates who possess the following qualifications:

1. Education: A minimum educational qualification of 10th grade (High School) is required. However, a higher education level up to graduation is preferred.

2. Experience: Candidates should have a minimum of 3 years of experience in a similar role, preferably in sales or customer service. Experience in telemarketing or telesales is highly advantageous.

3. Communication Skills: Excellent verbal communication skills are a must. Candidates should be articulate, persuasive, and able to convey information clearly and concisely.

4. Interpersonal Skills: Building relationships over the phone requires strong interpersonal skills. Candidates should be empathetic, patient, and able to connect with people from diverse backgrounds.

5. Persuasion Skills: The ability to influence and persuade others is crucial in sales. Candidates should be adept at overcoming objections and closing deals effectively.

6. Time Management: Telecalling can be fast-paced, so effective time management skills are essential. Candidates should be able to prioritize tasks and manage their workload efficiently.

Apply Now:

If you're ready to take on the challenge of being a Telecaller and making a significant impact on our business, click on the "Apply For Job" button below. Join us in our mission to connect with customers and provide them with exceptional service!

Note: Only shortlisted candidates will be contacted for further evaluation.