Job  Telecaller

Job Location: Moradabad

Are you a dynamic individual with excellent communication skills looking for a rewarding career opportunity? We are currently seeking enthusiastic Telecallers to join our team in Moradabad. As a Telecaller, you will be an integral part of our customer service and sales operations, assisting us in reaching out to potential customers and providing them with exceptional service.

Responsibilities:

1. Outbound Calls: Conduct outbound calls to prospective customers from provided leads or databases. Introduce our products/services and effectively communicate their features and benefits.
2. Customer Engagement: Engage with customers over the phone in a friendly and professional manner. Address any inquiries or concerns they may have regarding our products/services, and provide accurate information to ensure customer satisfaction.
3. Sales Support: Assist in generating sales leads and opportunities by identifying potential prospects during conversations. Collaborate with the sales team to follow up on leads and convert them into sales.
4. Data Management: Maintain accurate records of all interactions with customers in the database. Update customer information, call logs, and sales activity reports regularly to track progress and performance.
5. Achieve Targets: Work towards achieving daily, weekly, and monthly targets set by the team leader or manager. Strive to meet and exceed performance metrics to contribute to the overall success of the team.

Requirements:

1. Education: A minimum qualification of 12th grade (or equivalent) is required. Candidates with a graduate degree or higher will be preferred.
2. Experience: A minimum of 1 year of experience in a similar role is necessary. Prior experience in telemarketing, sales, or customer service will be advantageous.
3. Age: Candidates must be between 18 to 40 years old to be eligible for this position.
4. Gender: This opportunity is open to individuals of all genders. Both male and female candidates are encouraged to apply.
5. Communication Skills: Excellent verbal communication skills in Hindi and/or English are essential. The ability to articulate thoughts clearly and persuasively over the phone is crucial for this role.
6. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
7. Goal-oriented: A results-driven mindset with a focus on achieving targets and objectives within specified timelines.
8. Tech-Savvy: Basic computer proficiency with knowledge of MS Office applications and familiarity with CRM software is desirable.

Benefits:

• Competitive salary package with attractive incentives based on performance.
• Comprehensive training and ongoing support to enhance your skills and knowledge.
• Opportunities for career growth and advancement within the organization.
• A dynamic and inclusive work environment that values teamwork and collaboration.

If you are passionate about delivering exceptional customer service and have what it takes to excel in a fast-paced telemarketing environment, we want to hear from you! Click on the "Apply For Job" button now to submit your application and join our team in Moradabad. Take the first step towards a rewarding career today!