Telecaller Jobs In Matheran



Job Description: Telecaller (Matheran)

Are you an enthusiastic communicator with a passion for connecting with people? Do you thrive in dynamic environments where every call is an opportunity to make a difference? If so, we have an exciting opportunity for you as a Telecaller in Matheran!

Position Overview: As a Telecaller, you will be at the forefront of our organization, engaging with potential customers through phone calls to promote our products/services, answer queries, and generate sales leads. Your role will be pivotal in maintaining positive customer relationships and driving business growth.

Key Responsibilities:

  1. Outbound Calling: Initiate outgoing calls to prospective customers using a provided list or database.
  2. Product/Service Promotion: Effectively communicate the features, benefits, and value proposition of our offerings to potential customers.
  3. Lead Generation: Identify and qualify sales leads through proactive calling and follow-up techniques.
  4. Customer Relationship Management: Build and maintain rapport with customers by providing exceptional service and addressing their inquiries or concerns promptly and professionally.
  5. Data Entry and Record-Keeping: Accurately document all customer interactions, transactions, and relevant information into the CRM system.
  6. Achieving Targets: Meet or exceed daily, weekly, and monthly targets for call volumes, sales conversions, and other key performance indicators.
  7. Feedback and Improvement: Provide feedback on customer responses, market trends, and suggestions for process improvement to enhance overall efficiency and effectiveness.


  • Education: Minimum of a 12th-grade diploma, with preference given to candidates with higher education qualifications.
  • Experience: At least 3 years of relevant experience in telemarketing, tele-sales, or customer service roles.
  • Age: Candidates must be between 18 to 40 years old.
  • Gender: This position is open to individuals of all genders. We encourage diversity and inclusion in our workforce.

Skills and Abilities:

  1. Excellent Communication Skills: Clear and articulate verbal communication skills in English and/or local languages.
  2. Persuasion and Negotiation: Ability to persuade and influence potential customers while maintaining professionalism and integrity.
  3. Active Listening: Attentive listening skills to understand customer needs and concerns effectively.
  4. Resilience: Ability to handle rejection positively and persistently pursue sales opportunities.
  5. Computer Proficiency: Basic computer skills and familiarity with CRM software for data entry and retrieval.
  6. Time Management: Strong organizational skills to manage call volumes, prioritize tasks, and meet deadlines.


  • Competitive salary package with performance-based incentives.
  • Comprehensive training and ongoing support to enhance your skills and knowledge.
  • Opportunities for career advancement and personal growth within the organization.
  • A collaborative and inclusive work environment that values teamwork and diversity.

If you are ready to embark on an exciting journey in telesales and contribute to the success of our organization, apply now by clicking on the "Apply For Job" button below. Join us in shaping the future of customer engagement in Matheran!

Contact Information

Siddharth Sharma
Shivaji Road, opp. girivihar hotel, Matheran, Maharashtra 410102