Telecaller Jobs in Malerkotla



Position: Telecaller

Job Description:

Are you a skilled communicator with a passion for engaging with people? We are currently seeking dynamic individuals to join our team as Telecallers. As a Telecaller, you will play a crucial role in our organization by reaching out to potential customers via telephone to introduce our products/services, build relationships, and drive sales. This is an excellent opportunity for individuals with excellent communication skills and a drive to excel in a fast-paced environment.


  1. Outbound Calling: Initiate calls to potential customers from provided leads or databases.
  2. Introduce Products/Services: Present and explain the benefits of our products/services to prospective customers.
  3. Build Relationships: Engage with customers in a friendly and professional manner to build rapport and trust.
  4. Understand Customer Needs: Listen attentively to customer inquiries and concerns to understand their requirements effectively.
  5. Provide Information: Answer customer questions regarding product features, pricing, and availability accurately.
  6. Promote Offers: Inform customers about promotions, discounts, and special offers to encourage sales.
  7. Record Details: Maintain accurate records of customer interactions, including details of inquiries, comments, and actions taken.
  8. Follow-Up: Conduct follow-up calls to existing customers to ensure satisfaction and encourage repeat business.
  9. Meet Targets: Achieve monthly sales targets and KPIs set by the organization.
  10. Adhere to Guidelines: Follow scripts and guidelines provided for effective communication and compliance.


  1. Education: Minimum of 12th-grade education, although a graduate degree is preferred.
  2. Experience: At least 1 year of experience in a similar telecalling or sales role.
  3. Age: Candidates must be between 18 years to 40 years of age.
  4. Communication Skills: Excellent verbal communication skills in Hindi and English.
  5. Interpersonal Skills: Ability to build rapport quickly and effectively.
  6. Sales Skills: Strong persuasion and negotiation skills to close deals.
  7. Resilience: Ability to handle rejection and remain persistent in pursuing sales goals.
  8. Computer Literacy: Basic knowledge of computer applications for data entry and record-keeping.
  9. Flexibility: Willingness to work flexible hours, including evenings and weekends if required.
  10. Gender: Both male and female candidates are encouraged to apply.


  1. Competitive Salary: We offer a competitive salary package with incentives based on performance.
  2. Training: Comprehensive training will be provided to enhance your skills and knowledge.
  3. Career Growth: Opportunities for career advancement and growth within the organization.
  4. Supportive Environment: Join a supportive team environment where your contributions are valued.
  5. Work-Life Balance: We promote a healthy work-life balance to ensure your well-being.

If you have the passion and drive to succeed in a challenging yet rewarding role, we encourage you to apply now. Click on the "Apply For Job" button below to submit your application and join our team as a Telecaller. We look forward to welcoming you aboard!

Note: Only shortlisted candidates will be contacted for further selection processes. We are an equal-opportunity employer and value diversity in our workforce.

Contact Information

Avni Singh
Dasmesh Nagar Street No 2 Truck Union,Malerkotla, Punjab 148023