Join Our Dynamic Team as a Telecaller in Lakshettipet!
Are you an enthusiastic communicator with a passion for making meaningful connections? Do you thrive in a fast-paced environment where every call is an opportunity to shine? If so, we have the perfect opportunity for you! We are currently seeking talented individuals to join our team as Telecallers in Lakshettipet.
As a Telecaller, you will be at the forefront of our customer engagement efforts, serving as the primary point of contact for our valued clients. Your role will involve making outbound calls to potential customers, introducing them to our products/services, and persuasively articulating the benefits they stand to gain. Additionally, you will handle inbound inquiries, providing information, resolving issues, and ensuring overall customer satisfaction.
Key Responsibilities:
- Outbound Calling: Reach out to prospective customers via telephone with confidence and professionalism. Engage them in meaningful conversations to understand their needs and compellingly present our offerings.
- Customer Engagement: Foster positive relationships with customers by delivering exceptional service and addressing their inquiries and concerns promptly and effectively. Strive to exceed customer expectations with every interaction.
- Product/Service Promotion: Effectively communicate the features, advantages, and benefits of our products/services to potential customers. Utilize persuasive selling techniques to generate interest and drive sales conversions.
- Data Management: Maintain accurate and up-to-date records of customer interactions, including details of inquiries, feedback, and sales transactions. Ensure data integrity and confidentiality at all times.
- Team Collaboration: Collaborate closely with team members and other departments to optimize customer satisfaction and achieve collective goals. Share insights, best practices, and feedback to enhance overall performance.
Qualifications:
- Education: Minimum qualification of 12th grade (High School Diploma) to Graduate level.
- Experience: At least 1 year of relevant experience in a similar role, preferably in sales or customer service.
- Age: Candidates must be between 18 and 40 years of age.
- Gender: Open to candidates of all genders - male and female.
- Communication Skills: Excellent verbal communication skills in the local language and proficiency in English will be advantageous.
- Interpersonal Skills: Ability to build rapport quickly, listen actively, and empathize with customers' needs.
- Adaptability: Willingness to learn and adapt to evolving business needs and customer preferences.
- Resilience: Ability to handle rejection positively and persistently pursue sales objectives.
- Tech Savvy: Basic computer skills and familiarity with CRM software and telephony systems preferred.
Why Join Us:
- Professional Growth: Opportunity to develop valuable sales and communication skills in a supportive and collaborative environment.
- Attractive Compensation: Competitive salary package with performance-based incentives and bonuses.
- Training and Development: Comprehensive training programs and ongoing coaching to enhance your skills and performance.
- Work-Life Balance: Flexible working hours and a positive work culture that prioritizes employee well-being.
- Recognition and Rewards: Appreciation for your contributions through rewards, recognition programs, and career advancement opportunities.
If you are ready to embark on an exciting journey with us and make a meaningful impact, click on the "Apply For Job" button now to submit your application. Join us in shaping the future of customer engagement and be a part of our success story! Apply now and unleash your potential as a Telecaller in Lakshettipet!