Job Description: Telecaller Position in Khambhat

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in fast-paced environments and excel at meeting targets? If so, we have an exciting opportunity for you! We are currently seeking experienced Telecallers to join our dynamic team in Khambhat.

Position Overview: As a Telecaller, you will be responsible for contacting potential customers to promote our products/services, generate sales leads, and contribute to overall business growth. Your primary objective will be to engage customers, understand their needs, and effectively communicate the value proposition of our offerings.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Introduce our products/services, explain their benefits, and persuade customers to take desired actions such as purchasing or scheduling appointments.
2. Lead Generation: Identify and qualify leads through proactive calling efforts. Gather relevant information about potential customers, assess their interest level, and determine their suitability for our offerings.
3. Customer Engagement: Build strong relationships with customers by actively listening to their needs, addressing their concerns, and providing relevant information. Utilize effective communication techniques to ensure a positive customer experience.
4. Sales Conversion: Utilize persuasive selling techniques to convert leads into sales opportunities. Present product/service features and benefits in a compelling manner, overcome objections, and close deals to meet or exceed sales targets.
5. Data Management: Maintain accurate and up-to-date records of customer interactions, including contact details, feedback, and outcomes. Use CRM software or other designated systems to record information and track progress.
6. Team Collaboration: Collaborate with team members and other departments to coordinate efforts, share insights, and contribute to collective success. Participate in regular meetings, training sessions, and performance reviews as required.

Qualifications:

• Education: Minimum qualification of 10th grade (SSC) up to graduation level.
• Experience: At least 3 years of relevant experience in telecalling or sales roles, preferably in a similar industry or sector.
• Communication Skills: Excellent verbal communication skills with the ability to articulate ideas clearly and persuasively. Proficiency in local languages or dialects is an advantage.
• Sales Acumen: Strong sales orientation with a proven track record of achieving targets and driving results. Ability to understand customer needs, overcome objections, and close sales effectively.
• Interpersonal Skills: Pleasant demeanor, empathy, and patience to build rapport with customers and foster long-term relationships. Ability to work well in a team environment and collaborate with colleagues.
• Technology Proficiency: Basic computer skills including familiarity with CRM software, MS Office applications, and internet browsing.
• Adaptability: Willingness to adapt to changing business needs, processes, and technologies. Openness to receiving feedback and implementing improvements.

Apply Now: If you possess the requisite qualifications and skills outlined above, we invite you to apply for this exciting opportunity! Click on the "Apply For Job" button below to submit your application and join our team in Khambhat. Take the first step towards a rewarding career in Tele-calling and sales today!