Telecaller Jobs In Kanchipuram

₹26,000.00

Description

Job Telecaller

Are you an enthusiastic individual with excellent communication skills? Do you thrive in a dynamic environment where your efforts directly impact the success of a team? We are currently seeking vibrant individuals to join our team as Telecallers in Kanchipuram. As a Telecaller, you will play a crucial role in our organization by connecting with customers over the phone and providing them with exceptional service. If you're passionate about customer interaction and are ready to take on a rewarding challenge, we encourage you to apply now!

Job Description:

As a Telecaller, your primary responsibility will be to engage with customers over the phone to promote our products/services, answer their queries, and provide assistance as needed. Your day-to-day tasks will include:

1. Customer Interaction: Conduct outbound calls to potential customers and answer incoming calls from existing customers. Build rapport with customers to understand their needs and preferences.

2. Product/Service Promotion: Effectively communicate the features and benefits of our products/services to prospective customers. Persuade customers to make a purchase or schedule appointments for further discussion.

3. Handling Queries: Address customer inquiries, complaints, and concerns promptly and professionally. Provide accurate information and resolve issues to ensure customer satisfaction.

4. Database Management: Maintain accurate records of customer interactions, including details of inquiries, feedback, and sales transactions. Update customer information in the database regularly.

5. Achieving Targets: Meet or exceed daily, weekly, and monthly targets for call volume, sales, and customer satisfaction metrics. Work towards achieving individual and team goals effectively.

6. Continuous Learning: Stay updated on product knowledge, sales techniques, and industry trends through training sessions and self-learning initiatives. Apply new knowledge to improve performance and contribute to team success.

Requirements:

  • Education: Minimum 12th grade (Higher education preferred).
  • Experience: At least 1 year of experience in telecalling or customer service roles.
  • Age: Between 18 and 40 years.
  • Gender: Open to all genders (male, female, and others).
  • Communication Skills: Excellent verbal communication skills in English and/or local language.
  • Interpersonal Skills: Ability to build rapport with customers and maintain professional relationships.
  • Sales Skills: Basic understanding of sales techniques and the ability to persuade customers.
  • Computer Literacy: Proficiency in using computers and familiarity with CRM software is a plus.
  • Adaptability: Willingness to work in a fast-paced environment and adapt to changes as needed.
  • Team Player: Ability to collaborate effectively with team members and contribute to a positive work environment.
  • Customer Focus: Strong commitment to delivering exceptional customer service and resolving customer issues promptly.

How to Apply:

Ready to embark on an exciting journey with us? Click on the "Apply For Job" button below to submit your application. Don't miss out on this opportunity to join a dynamic team and take your career to new heights! We look forward to welcoming you aboard. Apply now!

Contact Information

Name
Varun Gupta
Address
Vandavasi Rd, Gem Nagar, Kanchipuram, Tamil Nadu 631502