Job Telecaller
Are you a skilled communicator with a passion for engaging with people? Are you looking for an opportunity to harness your talents in a dynamic work environment? We are seeking motivated individuals to join our team as Telecallers in Jaunpur. As a Telecaller, you will play a crucial role in our organization by effectively communicating with customers over the phone and promoting our products/services. If you're ready to embark on a rewarding career journey, we encourage you to apply now!
Key Responsibilities:
- Outbound Calls: Initiate outbound calls to potential customers from provided leads or databases. Engage prospects in meaningful conversations to introduce our products/services and generate interest.
- Customer Relationship Management: Build and maintain strong relationships with customers by providing excellent service and addressing their queries or concerns promptly and professionally.
- Sales Conversion: Utilize persuasive communication skills to convert leads into sales opportunities. Demonstrate a solid understanding of our products/services and effectively communicate their benefits to customers.
- Lead Follow-Up: Follow up on leads generated through various channels to nurture prospects and guide them through the sales process. Maintain accurate records of interactions and update customer information in the database.
- Target Achievement: Meet or exceed monthly sales targets and performance metrics. Proactively identify opportunities for upselling or cross-selling to maximize sales revenue.
- Product Knowledge: Stay updated on product/service features, pricing, and promotional offers. Provide accurate information to customers and address any product-related inquiries.
- Team Collaboration: Collaborate with team members and other departments to optimize sales strategies and achieve collective goals. Share insights and best practices to enhance overall team performance.
Requirements:
- Education: Minimum qualification of 12th grade (High School) to Graduate level.
- Experience: At least 1 year of experience in telesales or a related field is preferred. Freshers with exceptional communication skills are also encouraged to apply.
- Age: Candidates must be between 18 to 40 years old.
- Gender: Open to all genders - male and female candidates are welcome to apply.
- Communication Skills: Excellent verbal communication skills in Hindi and/or English. Ability to engage customers effectively and convey information.
- Interpersonal Skills: Strong interpersonal skills with a customer-centric approach. Ability to build rapport and establish trust with customers over the phone.
- Resilience: Resilience to handle rejection and objections professionally. Ability to remain positive and motivated in a target-driven environment.
- Computer Literacy: Basic computer skills with proficiency in using CRM software and other relevant applications.
Benefits:
- Competitive salary with attractive incentives based on performance.
- Comprehensive training and ongoing support to enhance your skills.
- Opportunities for career advancement and professional growth within the organization.
- Positive work culture with a supportive team environment.
- Flexible working hours with full-time and part-time options available.
If you are ready to take the next step in your career and become part of a dynamic team, apply now by clicking on the "Apply For Job" button below. Join us in our mission to deliver exceptional customer experiences and drive business growth through effective telecalling strategies. We look forward to welcoming you aboard!