Telecaller Job

Are you a dynamic communicator with a knack for persuasion? Do you thrive in a fast-paced environment where every conversation counts? If so, we have an exciting opportunity for you as a Telecaller! Join our team and embark on a journey where your communication skills will be the driving force behind our success.

Position: Telecaller

Location: Jangaon

Education: 12th to Graduate

Experience: Minimum 1 year

Age: 18 years to 40 years

Gender: Male and Female candidates are encouraged to apply

About Us: We are a leading [industry/type] company located in the vibrant city of Jangaon. Our commitment to excellence and customer satisfaction drives us to seek talented individuals who can contribute to our growth and success. As a Telecaller, you will play a crucial role in connecting with our existing and potential customers, ensuring their needs are met with the highest level of service.

Responsibilities:

1. Outbound Calling: Make outbound calls to prospective and existing customers from provided leads or databases. Introduce our products/services, explain their features and benefits, and persuade customers to make a purchase or take the desired action.
2. Customer Engagement: Engage with customers in a friendly and professional manner. Build rapport, address their queries and concerns, and provide accurate information to ensure a positive customer experience.
3. Follow-up: Follow up on leads and inquiries generated through various channels such as email, website, or social media. Maintain regular contact with customers to nurture relationships and facilitate repeat business.
4. Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, sales, and customer satisfaction metrics. Take proactive measures to maximize productivity and achieve performance goals.
5. Documentation: Maintain accurate records of interactions with customers, including details of conversations, inquiries, and transactions. Update CRM systems or databases with relevant information to facilitate effective follow-up and reporting.
6. Feedback: Provide feedback to the management team regarding customer preferences, market trends, and competitor activities. Collaborate with colleagues to identify opportunities for improvement and contribute ideas for enhancing sales strategies.

Requirements:

1. Excellent Communication Skills: Strong verbal communication skills in [language] with the ability to articulate information clearly and persuasively.
2. Customer-centric Approach: Passion for delivering exceptional customer service and resolving customer issues promptly and effectively.
3. Sales Acumen: Basic understanding of sales principles and techniques. Previous experience in telesales or customer service roles is preferred.
4. Resilience: Ability to handle rejection and objections professionally while maintaining a positive attitude. Persistence and resilience are key traits for success in this role.
5. Computer Literacy: Proficiency in using computers and CRM software for data entry, email communication, and report generation.
6. Team Player: Willingness to collaborate with colleagues and contribute to the overall success of the team.

Apply Now: If you are ready to take on the challenge and embark on a rewarding career journey as a Telecaller, click on the "Apply For Job" button below to submit your application. Join us in shaping the future of our company and making a positive impact on our customers' lives!

We are an equal-opportunity employer and welcome candidates from diverse backgrounds to apply.