Telecaller Jobs in Jamui

₹29,000.00

Description

Join Our Dynamic Team as a Telecaller in Jamui

Are you an enthusiastic communicator with a passion for connecting with people? Do you thrive in a dynamic environment where every call presents a new opportunity? If so, we have an exciting opportunity for you to join our team as a Telecaller in Jamui.

Job Overview:

As a Telecaller, you will be the frontline representative of our organization, engaging with customers over the phone to provide information, answer queries, and promote our products/services. Your role will be instrumental in building positive relationships with our customers and driving business growth through effective communication.

Key Responsibilities:

  1. Customer Interaction: Engage with customers professionally and courteously, understanding their needs and providing appropriate solutions or information.
  2. Outbound Calls: Initiate outbound calls to potential customers to promote our products/services, generate leads, and follow up on inquiries.
  3. Inbound Calls: Handle incoming calls from customers, addressing their concerns, resolving issues, and providing assistance as required.
  4. Product/Service Knowledge: Acquire in-depth knowledge of our products/services to effectively communicate features, benefits, and pricing to customers.
  5. Maintain Records: Keep accurate records of interactions with customers, including details of inquiries, complaints, or feedback, in our CRM system.
  6. Achieve Targets: Meet or exceed targets for call volumes, sales, and customer satisfaction metrics as set by the management.
  7. Adaptability: Adapt to changing scripts, procedures, and strategies to optimize call quality and achieve desired outcomes.
  8. Team Collaboration: Collaborate with team members and other departments to resolve customer issues, share best practices, and contribute to overall team success.

Requirements:

  • Education: Minimum 12th pass, with a preference for candidates holding a graduate degree.
  • Experience: At least 1 year of experience in a similar role, preferably in telesales or customer service.
  • Age: Between 18 and 40 years.
  • Gender: Open to individuals of all genders.

Key Skills:

  • Excellent communication skills in both English and Hindi.
  • Strong persuasive and negotiation abilities.
  • Good listening skills and empathy towards customers.
  • Basic computer proficiency, including familiarity with CRM software and MS Office applications.
  • Ability to work under pressure and meet deadlines.

Why Join Us:

  • Opportunity for Growth: We provide ample opportunities for career advancement and skill development through training programs and mentorship.
  • Dynamic Work Environment: Join a vibrant team where every day brings new challenges and opportunities to learn.
  • Attractive Incentives: Earn competitive salaries along with performance-based incentives and bonuses.
  • Employee Benefits: Enjoy benefits such as health insurance, paid time off, and company-sponsored events.

If you are ready to embark on an exciting journey with us as a Telecaller in Jamui, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team and helping you grow both personally and professionally. Apply now and become a part of our success story!

Contact Information

Name
Avi Gupta
Address
fazal complex, court road,Jamui,Bihar 811307