Job  Telecaller

Are you a persuasive communicator with a passion for connecting with people? Do you thrive in a dynamic environment where every call presents a new opportunity? If so, we have an exciting opportunity for you as a Telecaller. Join our team and become an integral part of our mission to provide exceptional service to our clients.

Position Overview:

As a Telecaller, you will be responsible for making outbound calls to potential customers to promote our products/services, generating sales leads, or scheduling appointments. Your primary objective will be to effectively communicate our offerings, build rapport with prospects, and ultimately contribute to the growth and success of our organization.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospects from provided leads or databases to introduce our products/services and generate interest.
2. Sales Pitch Delivery: Deliver compelling sales pitches tailored to the needs and preferences of each prospect, highlighting the benefits and features of our offerings.
3. Lead Generation: Identify and qualify potential leads through effective questioning and active listening, capturing relevant information for further follow-up.
4. Appointment Setting: Schedule appointments for interested prospects to meet with our sales team or attend product demonstrations, ensuring a smooth transition in the sales process.
5. Relationship Building: Build and maintain positive relationships with prospects by demonstrating professionalism, empathy, and a customer-centric approach throughout the interaction.
6. Information Management: Accurately record and update customer information, interactions, and outcomes in the CRM system to maintain comprehensive and up-to-date records.
7. Target Achievement: Meet or exceed assigned sales targets and Key Performance Indicators (KPIs) while adhering to quality standards and compliance regulations.
8. Feedback and Improvement: Provide feedback on customer responses, market trends, and competitor activities to contribute to the refinement of sales strategies and messaging.

Qualifications:

• Education: Minimum 12th grade to Graduate.
• Experience: At least 1 year of experience in a similar role, preferably in telesales or customer service.
• Age: Between 18 and 40 years.
• Gender: Open to all genders – male and female.

Skills and Competencies:

• Excellent verbal communication skills with a clear and engaging telephone manner.
• Strong persuasive abilities with a knack for building rapport and trust over the phone.
• Good negotiation and objection-handling skills to address customer concerns effectively.
• Proficient in using CRM software and basic computer applications.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Goal-oriented mindset with a drive to achieve and exceed targets.
• Adaptability and resilience to handle rejection and overcome challenges.
• High level of integrity and commitment to ethical conduct.

Why Join Us?

• Competitive salary and performance-based incentives.
• Comprehensive training and ongoing support to enhance your skills and knowledge.
• Opportunity for career growth and advancement within the organization.
• A dynamic and inclusive work culture that values teamwork and innovation.
• Make a meaningful impact by helping customers meet their needs and achieve their goals.

Apply Now:

If you are ready to take on this exciting challenge and contribute to our success, click on the "Apply For Job" button below to submit your application. Join us in shaping the future of our organization and making a difference in the lives of our customers. We look forward to welcoming you to our team!