Telecaller Jobs In Diamond Harbour


Join Our Team as a Telecaller in Diamond Harbour

Are you passionate about communication and driven by the prospect of connecting with people? Are you looking for an opportunity to leverage your skills in a dynamic work environment? If so, we have the perfect role for you! We are currently seeking enthusiastic individuals to join our team as Telecallers in Diamond Harbour.

Position Overview: As a Telecaller, you will be an integral part of our team, responsible for initiating communication with potential customers through telephone calls. Your primary objective will be to promote our products/services, generate leads, and maintain positive relationships with existing customers. This role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

  1. Initiate Outbound Calls: Place outbound calls to prospective customers to promote our products/services and generate leads.
  2. Handle Inbound Calls: Respond to incoming inquiries and provide information about our products/services clearly and concisely.
  3. Build Customer Relationships: Cultivate strong relationships with customers by addressing their queries, and concerns, and providing exceptional service.
  4. Meet Sales Targets: Work towards achieving sales targets by effectively communicating product features, benefits, and value propositions to potential customers.
  5. Maintain Records: Keep accurate records of all interactions with customers, including details of inquiries, complaints, and resolutions.
  6. Follow-Up: Follow up with potential leads to ensure continued interest and provide additional information as required.
  7. Stay Updated: Stay informed about product/service offerings, promotional activities, and industry trends to effectively address customer inquiries.
  8. Adhere to Guidelines: Adhere to company policies, procedures, and compliance standards during all customer interactions.


  • Education: Minimum qualification of 12th grade (or equivalent). Graduates are preferred.
  • Experience: A minimum of 1 year of experience in a similar role is required.
  • Age: Applicants must be between 18 and 40 years old.
  • Gender: This opportunity is open to individuals of all genders - male, female, and others.

Skills and Attributes:

  • Excellent communication skills, both verbal and written.
  • Customer-centric approach with a passion for delivering exceptional service.
  • Ability to work effectively in a team environment as well as independently.
  • Strong persuasion and negotiation skills.
  • Proficiency in relevant computer applications (e.g., CRM software, MS Office).
  • Adaptability and resilience to handle rejection and overcome challenges.

Why Join Us:

  • Professional Growth: Opportunity for career advancement and skill development through ongoing training and mentorship.
  • Dynamic Work Environment: Work alongside a diverse team in a stimulating and supportive work environment.
  • Competitive Compensation: Attractive salary package with performance-based incentives.
  • Employee Benefits: Access to employee benefits such as health insurance, paid time off, and more.

If you are ready to take the next step in your career and embark on an exciting journey with us, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!

Contact Information

Pooja Shah
Chinta Moni Para, Bus Stand, South 24 Parganas (Near Collage Road) Diamond Harbour,West Bengal 743331