Position: Telecaller

Location: Daman

Are you a persuasive communicator with a knack for engaging with people over the phone? Do you thrive in dynamic environments where every call presents a new opportunity? If so, we have an exciting opportunity for you as a Telecaller in Daman.

About Us:

We are a leading organization in the [industry/sector] committed to delivering exceptional services to our clients. Our dedication to excellence and customer satisfaction is at the core of everything we do. As we continue to grow, we are seeking talented individuals to join our team and contribute to our success.

Role Overview:

As a Telecaller, you will play a pivotal role in our organization by reaching out to potential customers via telephone to promote our products/services, answer queries, and secure sales appointments. Your primary responsibility will be to effectively communicate our offerings and persuade prospective customers to engage with our company.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases.
2. Product/Service Promotion: Present and promote company products/services to potential customers with clarity and enthusiasm.
3. Customer Engagement: Engage with customers courteously, addressing their queries and concerns while providing accurate information about our offerings.
4. Sales Conversion: Utilize persuasive communication techniques to convert leads into sales appointments or direct sales whenever possible.
5. Follow-Up: Follow up on leads and inquiries promptly to maintain a consistent flow of communication and maximize conversion rates.
6. Database Management: Maintain accurate records of interactions and update customer information in the database.
7. Achieve Targets: Meet or exceed monthly sales targets and KPIs set by the management.

Requirements:

1. Education: Minimum qualification of 10th grade (Secondary School Certificate) to a Graduate degree.
2. Experience: Proven experience as a Telecaller or similar role with a minimum of 3 years of relevant experience.
3. Communication Skills: Exceptional verbal communication skills with a clear and confident speaking voice.
4. Persuasion Skills: Ability to persuade and influence others effectively, with a customer-centric approach.
5. Listening Skills: Active listening skills to understand customer needs and respond appropriately.
6. Resilience: Resilience to handle rejection and objections professionally, turning them into opportunities.
7. Adaptability: Ability to adapt to different customer personalities, situations, and objections.
8. Team Player: Collaborative mindset with the ability to work well within a team environment.
9. Tech-Savvy: Basic computer skills and familiarity with CRM software are preferred.
10. Languages: Proficiency in [mention relevant languages] would be advantageous.

Why Join Us:

• Opportunity for career growth and advancement within the organization.
• Competitive salary package with performance-based incentives.
• Supportive and inclusive work culture that values employee contributions.
• Ongoing training and development opportunities to enhance your skills.
• Be part of a dynamic team dedicated to delivering excellence.

If you possess the required qualifications and experience for this role, we invite you to click on the "Apply For Job" button and submit your application. Join us in our journey to success!

[Apply For Job Button]

Note: Only shortlisted candidates will be contacted for further evaluation. We are an equal-opportunity employer and welcome applications from individuals of all backgrounds.