Telecaller Jobs In Chennai



Join Our Dynamic Team as a Telecaller in Chennai

Are you passionate about communication and building rapport with people? Do you possess the drive to excel in a fast-paced environment? If so, we have an exciting opportunity for you to become a part of our vibrant team as a Telecaller in Chennai.

Position Overview:

As a Telecaller, you will be at the forefront of our customer interactions, playing a pivotal role in delivering exceptional service. Your primary responsibility will be to engage with potential customers over the phone, introduce them to our products/services, and persuasively communicate their benefits. This role requires a combination of excellent communication skills, persuasive abilities, and a customer-centric approach.

Key Responsibilities:

  1. Outbound Calls: Conduct outbound calls to prospective customers to generate interest in our products/services.
  2. Product/Service Knowledge: Acquire in-depth knowledge of our offerings to effectively address customer queries and provide accurate information.
  3. Customer Engagement: Engage with customers in a friendly and professional manner, building rapport and trust to enhance the likelihood of conversion.
  4. Lead Generation: Identify and qualify potential leads through strategic questioning and active listening.
  5. Follow-up: Follow up on leads and inquiries promptly, nurturing relationships and guiding potential customers through the sales process.
  6. Achieve Targets: Meet or exceed monthly targets for call volume, lead generation, and conversion rates.
  7. Documentation: Maintain accurate records of interactions with customers and update relevant information in the CRM system.
  8. Feedback: Provide feedback to the management team regarding customer preferences, market trends, and areas for improvement.


  • Education: Minimum 12th grade to Graduate.
  • Experience: At least 1 year of experience in a similar role, preferably in a customer service or sales environment.
  • Age: Candidates must be between 18 to 40 years old.
  • Gender: Open to all genders – male and female.
  • Communication Skills: Exceptional verbal communication skills in English and Tamil (additional languages are a plus).
  • Persuasive Abilities: Ability to persuade and influence potential customers effectively.
  • Customer Focus: Strong customer-centric approach with a passion for delivering excellent service.
  • Resilience: Ability to handle rejection and maintain a positive attitude in a target-driven environment.
  • Tech-Savvy: Basic knowledge of computer applications and familiarity with CRM software is preferred.

Why Join Us:

  • Career Growth: Opportunity for career advancement and skill development in a dynamic industry.
  • Training: Comprehensive training programs to enhance your skills and knowledge.
  • Supportive Environment: Join a supportive team environment where your contributions are valued.
  • Attractive Compensation: Competitive salary package with performance-based incentives.
  • Benefits: Employee benefits package including health insurance and provident fund.

Apply Now:

If you are ready to embark on an exciting journey with us and make a difference, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!

Contact Information

Tanvi Mehta
Opp. sharave hospital, Maskan Chavadi, Peddanaickenpet, George Town, Chennai, Tamil Nadu 600079