Join Our Dynamic Team as a Telecaller in Chennai

Are you passionate about communication and building rapport with people? Do you possess the drive to excel in a fast-paced environment? If so, we have an exciting opportunity for you to become a part of our vibrant team as a Telecaller in Chennai.

Position Overview:

As a Telecaller, you will be at the forefront of our customer interactions, playing a pivotal role in delivering exceptional service. Your primary responsibility will be to engage with potential customers over the phone, introduce them to our products/services, and persuasively communicate their benefits. This role requires a combination of excellent communication skills, persuasive abilities, and a customer-centric approach.

Key Responsibilities:

1. Outbound Calls: Conduct outbound calls to prospective customers to generate interest in our products/services.
2. Product/Service Knowledge: Acquire in-depth knowledge of our offerings to effectively address customer queries and provide accurate information.
3. Customer Engagement: Engage with customers in a friendly and professional manner, building rapport and trust to enhance the likelihood of conversion.
4. Lead Generation: Identify and qualify potential leads through strategic questioning and active listening.
5. Follow-up: Follow up on leads and inquiries promptly, nurturing relationships and guiding potential customers through the sales process.
6. Achieve Targets: Meet or exceed monthly targets for call volume, lead generation, and conversion rates.
7. Documentation: Maintain accurate records of interactions with customers and update relevant information in the CRM system.
8. Feedback: Provide feedback to the management team regarding customer preferences, market trends, and areas for improvement.

Requirements:

• Education: Minimum 12th grade to Graduate.
• Experience: At least 1 year of experience in a similar role, preferably in a customer service or sales environment.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to all genders – male and female.
• Communication Skills: Exceptional verbal communication skills in English and Tamil (additional languages are a plus).
• Persuasive Abilities: Ability to persuade and influence potential customers effectively.
• Customer Focus: Strong customer-centric approach with a passion for delivering excellent service.
• Resilience: Ability to handle rejection and maintain a positive attitude in a target-driven environment.
• Tech-Savvy: Basic knowledge of computer applications and familiarity with CRM software is preferred.

Why Join Us:

• Career Growth: Opportunity for career advancement and skill development in a dynamic industry.
• Training: Comprehensive training programs to enhance your skills and knowledge.
• Supportive Environment: Join a supportive team environment where your contributions are valued.
• Attractive Compensation: Competitive salary package with performance-based incentives.
• Benefits: Employee benefits package including health insurance and provident fund.

Apply Now:

If you are ready to embark on an exciting journey with us and make a difference, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!