Join Our Dynamic Team as a Telecaller in Budge Budge!

Are you a skilled communicator with a passion for engaging with people? Do you thrive in dynamic environments where every call presents an opportunity to make a difference? If so, we have an exciting opportunity for you! We are currently seeking enthusiastic individuals to join our team as Telecallers in Budge Budge.

Position Overview:

As a Telecaller, you will be at the forefront of our customer engagement efforts. Your primary responsibility will be to interact with potential customers over the phone, providing them with information about our products/services, addressing their queries, and persuading them to take desired actions. This role requires excellent communication skills, a customer-centric approach, and the ability to adapt to various situations.

Key Responsibilities:

1. Customer Engagement: Engage with prospective customers over the phone, introducing them to our products/services and highlighting their benefits.
2. Query Resolution: Address customer inquiries and concerns promptly and professionally, ensuring a satisfactory resolution to enhance their experience.
3. Sales Conversion: Utilize persuasive techniques to convert leads into sales, meeting or exceeding predetermined targets and objectives.
4. Follow-up: Conduct follow-up calls to nurture leads, build rapport, and encourage repeat business.
5. Database Management: Maintain accurate records of interactions, customer details, and feedback in the CRM system.
6. Team Collaboration: Collaborate effectively with team members and other departments to ensure seamless customer experiences and achieve collective goals.

Qualifications:

• Education: Minimum 12th grade education required. Graduates preferred.
• Experience: A minimum of 1 year of experience in a similar role, preferably in a sales or customer service environment.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to all genders - male and female candidates are encouraged to apply.

Skills and Competencies:

• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport quickly.
• Persuasive ability to drive sales.
• Customer-focused mindset with a keen attention to detail.
• Adaptability and resilience to handle varied customer interactions.
• Proficiency in basic computer applications and CRM systems is preferred.

Why Join Us?

• Dynamic Work Environment: Be part of a vibrant team-driven culture where your contributions are valued and recognized.
• Learning Opportunities: Gain valuable experience and enhance your skills through continuous learning and development initiatives.
• Career Growth: Avail of opportunities for career advancement and progression based on performance and potential.

If you are ready to embark on an exciting journey with us, click on the "Apply For Job" button below to submit your application. Join us in shaping exceptional customer experiences and driving business success in Budge Budge! Apply now and be a part of our success story!