Job Telecaller
Location: Bishalgarh
Are you an excellent communicator with a passion for interacting with people? Do you thrive in dynamic environments where every call presents a new opportunity? If so, we have an exciting opportunity for you to join our team as a Telecaller in Bishalgarh.
Job Description:
As a Telecaller, you will be responsible for engaging with potential customers over the phone to promote our products/services, answer queries, and provide exceptional customer service. Your primary objective will be to effectively communicate the value proposition of our offerings and persuade customers to take desired actions.
Key Responsibilities:
- Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases.
- Product/Service Promotion: Present and explain the features and benefits of our products/services to potential customers.
- Handle Inbound Inquiries: Address incoming calls from customers regarding inquiries, orders, and concerns professionally and courteously.
- Achieve Sales Targets: Meet or exceed daily, weekly, and monthly sales targets through effective persuasion and negotiation skills.
- Maintain Records: Keep accurate records of customer interactions, including details of inquiries, comments, and actions taken.
- Follow-up: Conduct follow-up calls to customers to ensure satisfaction, resolve issues, and encourage repeat business.
- Stay Informed: Stay updated on product knowledge, pricing, and promotions to provide accurate information to customers.
- Adhere to Guidelines: Adhere to company policies and procedures regarding confidentiality, compliance, and quality standards.
Requirements:
- Education: Minimum 12th grade education required. Graduates preferred.
- Experience: At least 1 year of experience in a similar role, preferably in telesales or customer service.
- Age: Candidates must be between 18 to 40 years old.
- Gender: Open to all genders. Both male and female candidates are encouraged to apply.
- Communication Skills: Excellent communication skills in both English and the local language (mention specific language if applicable).
- Persuasion Skills: Ability to persuade and influence customers effectively.
- Customer Focus: Strong customer service orientation with a focus on customer satisfaction.
- Team Player: Ability to work collaboratively in a team environment.
- Computer Literacy: Basic computer skills, including familiarity with CRM software and MS Office applications.
Benefits:
- Competitive Salary: Attractive salary package with performance-based incentives.
- Training: Comprehensive training is provided to enhance your skills and knowledge.
- Career Growth: Opportunities for career advancement and professional development.
- Positive Work Environment: Supportive and inclusive work culture that values diversity and teamwork.
If you are enthusiastic, goal-oriented, and ready to embark on a rewarding career in telesales, we want to hear from you! Click on the "Apply For Job" button now to submit your application and join our team as a Telecaller in Bishalgarh. Take the first step towards a successful career with us!