Telecaller Jobs In Bilaspur-Himachal Pradesh


Tele caller Job Description in Bilaspur-Himachal Pradesh

Are you an enthusiastic communicator with a knack for engaging with people over the phone? Are you looking for a rewarding opportunity in the picturesque locale of Bilaspur-Himachal Pradesh? Look no further! We are currently seeking talented individuals to join our team as Telecallers.

Position Overview: As a Telecaller, you will be an integral part of our dynamic team, responsible for initiating and maintaining communication with potential customers via telephone. Your primary objective will be to promote our products/services, generate leads, and ultimately contribute to the growth and success of our organization.

Key Responsibilities:

  1. Outbound Calling: Conduct outbound calls to prospective customers from provided leads or databases. Introduce our products/services, explain their features and benefits, and persuade potential customers to engage further.
  2. Lead Generation: Proactively identify and qualify leads through effective questioning and conversation techniques. Maintain a high level of productivity to meet or exceed weekly/monthly lead generation targets.
  3. Customer Relationship Management: Build and maintain strong relationships with customers by providing excellent service, addressing their queries, and resolving any issues or concerns promptly.
  4. Data Management: Accurately record and update customer information, interactions, and transactions in the CRM system. Ensure data confidentiality and integrity at all times.
  5. Follow-Up: Follow up on leads and inquiries promptly to nurture relationships and guide prospects through the sales funnel. Keep detailed records of follow-up activities and outcomes.
  6. Sales Support: Collaborate closely with the sales team to coordinate efforts, provide relevant information, and facilitate the conversion of leads into sales. Assist in achieving overall sales targets and objectives.
  7. Adherence to Guidelines: Adhere to all company policies, procedures, and compliance standards. Maintain professionalism and ethical conduct in all interactions with customers and colleagues.

Qualifications and Requirements:

  • Education: Minimum qualification from 10th grade to Graduate.
  • Experience: A minimum of 3 years of experience in a similar role, preferably in a sales or customer service environment.
  • Communication Skills: Excellent verbal communication skills in Hindi and/or English. Ability to articulate information clearly and persuasively over the phone.
  • Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish trust with diverse individuals.
  • Persistence: Demonstrated ability to handle rejection and overcome objections with resilience and persistence.
  • Computer Literacy: Basic computer skills and familiarity with CRM software or similar tools.
  • Location: Must be based in or willing to relocate to Bilaspur-Himachal Pradesh.

Why Join Us:

  • Rewarding Career: Opportunity to work in a dynamic and supportive environment where your contributions are valued and recognized.
  • Training and Development: Access to ongoing training and development programs to enhance your skills and advance your career.
  • Attractive Compensation: Competitive salary package with performance-based incentives and benefits.
  • Work-Life Balance: Flexible working hours and a healthy work-life balance promote overall well-being.
  • Team Collaboration: Collaborative work culture with opportunities for teamwork, learning, and growth.

If you are ready to embark on an exciting journey and make a meaningful impact, apply now by clicking on the "Apply For Job" button below. Join us in shaping the future of our organization and unlocking new possibilities in Bilaspur-Himachal Pradesh!

Contact Information

Shreya Gupta
Shop no, 211B, Court Rd, near Bata Footwears, Cinema Colony, Kosrian Sector, Bilaspur, Himachal Pradesh 174001