Job Title: Telecaller

Job Description:

Are you a persuasive communicator with a knack for building rapport over the phone? We're seeking dynamic individuals to join our team as Telecallers. As a Telecaller, you'll play a crucial role in our organization by reaching out to potential customers, introducing them to our products or services, and persuading them to take desired actions.

Key Responsibilities:

1. Outbound Calls: Make outbound calls to prospective customers using a provided contact list or leads generated through various channels.
2. Product/Service Promotion: Effectively communicate the features and benefits of our products or services to potential customers, highlighting how they can meet their needs or solve their problems.
3. Lead Generation: Identify and qualify leads through engaging conversations, gathering relevant information, and assessing their interest and suitability.
4. Customer Engagement: Build and maintain positive relationships with customers by providing accurate information, addressing their queries or concerns, and offering assistance as needed.
5. Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates.
6. Follow-Up: Follow up on leads and inquiries promptly, nurturing prospects through the sales funnel and facilitating the conversion process.
7. Data Management: Maintain accurate records of all interactions with customers, including details of calls, inquiries, and outcomes, using our CRM software.
8. Feedback Reporting: Provide feedback to the sales and marketing teams based on customer responses, market trends, and competitor activities to enhance our strategies and offerings.

Qualifications:

• Education: The minimum qualification required is 10th grade, although a higher educational background is preferred. Graduates from any discipline are encouraged to apply.
• Experience: A minimum of 3 years of experience in telemarketing or telecalling roles is required. Candidates with experience in a similar industry or with relevant product knowledge will be given preference.

Skills and Abilities:

1. Excellent Communication: Strong verbal communication skills with the ability to articulate ideas clearly and persuasively.
2. Interpersonal Skills: Ability to build rapport and establish trust with customers over the phone, fostering positive relationships.
3. Sales Acumen: Understanding of sales principles and techniques, with a proven track record of achieving targets and driving results.
4. Resilience: Ability to handle rejection and objections professionally, remaining persistent and motivated to achieve goals.
5. Adaptability: Willingness to learn about new products or services and adapt to changing market dynamics and customer preferences.
6. Organizational Skills: Good time management and organizational skills to prioritize tasks effectively and manage multiple leads simultaneously.

Apply Now:

If you're ready to take on the challenge and join our team as a Telecaller, click on the "Apply For Job" button below to submit your application. We look forward to welcoming talented individuals who are passionate about making meaningful connections and driving business growth.

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