Position: Telecaller

Location: Bhandara

Are you an excellent communicator with a passion for customer service? Are you looking for a dynamic role where you can utilize your communication skills to engage with clients effectively? Look no further! We are currently seeking talented individuals to join our team as Telecallers in Bhandara.

Job Summary:

As a Telecaller, you will be responsible for making outbound calls to potential and existing customers to promote our products/services, generate sales leads, and maintain customer satisfaction. Your role will be pivotal in driving business growth and fostering positive relationships with our clientele.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers and existing clients to introduce our products/services, answer inquiries, and gather information.
2. Customer Engagement: Engage with customers in a professional and friendly manner, actively listening to their needs and providing appropriate solutions.
3. Sales Generation: Identify and pursue sales opportunities by effectively communicating the value proposition of our products/services and persuading customers to make purchases.
4. Lead Generation: Generate leads through proactive calling efforts and follow up on potential leads to convert them into sales opportunities.
5. Data Management: Maintain accurate records of customer interactions, transactions, and follow-up actions in the database.
6. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing customer concerns, resolving issues promptly, and providing exceptional service.
7. Team Collaboration: Collaborate with team members and other departments to achieve sales targets, share best practices, and contribute to a positive work environment.

Qualifications:

• Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate degree.
• Experience: At least 3 years of experience in a similar role, preferably in a sales or customer service environment.
• Age: Candidates must be between 18 years to 40 years of age.
• Gender: Open to candidates of all genders - male and female.

Skills and Competencies:

• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport with customers.
• Persuasive abilities to drive sales.
• Good listening skills and attention to detail.
• Ability to multitask and work effectively under pressure.
• Proficiency in basic computer applications and CRM software.
• Positive attitude, resilience, and a proactive approach to problem-solving.

Why Join Us:

• Competitive compensation package with performance-based incentives.
• Opportunities for career growth and advancement within the company.
• Comprehensive training and ongoing support to enhance your skills.
• A vibrant and inclusive work culture that values teamwork and collaboration.

If you are enthusiastic, driven, and eager to make a positive impact, we invite you to join our team! Click on the "Apply For Job" button now to submit your application and take the first step toward an exciting career as a Telecaller in Bhandara. We look forward to welcoming you aboard!