Telecaller Jobs in Balotra



Job Title: Telecaller

Location: Balotra, Rajasthan, India

Company Overview:

[Company Name] is a leading [industry/type] company based in Balotra, dedicated to providing exceptional [products/services]. With a strong commitment to customer satisfaction and innovation, we have established ourselves as a trusted name in the industry. As we continue to expand our operations, we are seeking dynamic individuals to join our team as Telecallers.

Position Overview:

As a Telecaller you will play a crucial role in our customer acquisition and retention efforts. You will be responsible for reaching out to potential and existing customers via telephone to promote our products/services, address their inquiries, and ensure a seamless customer experience. This position offers an exciting opportunity to engage with diverse clientele, showcase your communication skills, and contribute to the growth of our business.

Key Responsibilities:

  1. Customer Engagement: Initiate outbound calls to prospective customers to introduce our products/services, explain their features and benefits, and address any questions or concerns they may have.
  2. Lead Generation: Identify and qualify leads through proactive outbound calling efforts, gather pertinent information, and maintain accurate records of interactions in the database.
  3. Relationship Building: Build and maintain strong relationships with existing customers through regular follow-up calls, addressing their needs, and providing personalized assistance to enhance their satisfaction and loyalty.
  4. Sales Support: Collaborate closely with the sales team to provide them with qualified leads and support them in achieving their sales targets through effective communication and coordination.
  5. Feedback Collection: Actively gather feedback from customers regarding their experience with our products/services, identify areas for improvement, and relay insights to the relevant departments for continuous enhancement.
  6. Compliance: Adhere to all company policies and procedures, as well as regulatory requirements, to ensure ethical and compliant conduct in all customer interactions.
  7. Performance Metrics: Meet and exceed key performance indicators (KPIs) such as call volume, conversion rates, and customer satisfaction scores to contribute to the overall success of the telecalling function.


  • Education: Minimum qualification of 10th grade (Matriculation) to Graduate level.
  • Experience: At least 3 years of relevant experience in telecalling or customer service roles, preferably in a similar industry.
  • Communication Skills: Excellent verbal communication skills in Hindi and English, with the ability to articulate information clearly and persuasively over the phone.
  • Interpersonal Skills: Strong interpersonal skills with a customer-centric approach, empathy, and the ability to build rapport quickly.
  • Computer Literacy: Basic proficiency in MS Office applications and familiarity with CRM software for data entry and management.
  • Resilience: Ability to handle rejection and objections positively, maintain composure under pressure, and persistently pursue goals.
  • Team Player: Collaborative mindset with the willingness to work closely with cross-functional teams to achieve collective objectives.


  • Competitive salary commensurate with experience and performance.
  • Performance-based incentives and rewards for achieving or exceeding targets.
  • Comprehensive training and development programs to enhance your skills and career growth opportunities.
  • A friendly and supportive work environment with opportunities for advancement within the organization.

How to Apply:

If you are passionate about customer engagement, possess excellent communication skills, and thrive in a dynamic environment, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are a suitable candidate for the Telecaller position.

Join us in our mission to deliver exceptional customer experiences and drive business success through effective Tele-calling efforts!

We encourage applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by applicable

Contact Information

Aarav Choudhury
ganesh tower basement,Balotra,Rajasthan 344022