Position: Telecaller

Job Description:

Are you a skilled communicator with a knack for building rapport over the phone? Do you thrive in a dynamic environment where every call presents a new opportunity? If so, we're looking for individuals like you to join our team as Telecallers.

Job Responsibilities:

1. Outbound Calling: Initiate outgoing calls to prospective customers from provided leads or databases. Your primary goal will be to introduce our products/services, generate interest, and set up appointments or sales meetings.
2. Customer Follow-up: Follow up with existing customers to ensure satisfaction, address any concerns, and upsell or cross-sell additional products or services where applicable.
3. Lead Management: Manage and update customer databases with accurate information obtained during calls. Keep detailed records of interactions and outcomes for future reference and analysis.
4. Product Knowledge: Develop a deep understanding of our products/services to effectively communicate features, benefits, and value propositions to potential customers.
5. Achieve Targets: Meet or exceed monthly sales targets and call quotas while maintaining high levels of professionalism and customer satisfaction.
6. Feedback and Improvement: Provide feedback to management regarding customer preferences, product issues, and overall market trends. Continuously seek ways to improve call scripts, techniques, and efficiency.

Requirements:

• Education: A minimum of a 12th-grade diploma is required. Graduation degree preferred.
• Experience: At least 1 year of experience in a similar outbound calling or sales role.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to all genders; both male and female candidates are encouraged to apply.

Skills and Qualities:

1. Excellent Communication Skills: Clear and articulate verbal communication skills are essential for effectively conveying information and building rapport with customers.
2. Persuasion and Negotiation: Ability to persuade and influence customers, overcome objections, and negotiate effectively to close deals.
3. Resilience: Maintain a positive attitude and resilience in the face of rejection or challenging calls. Persistence is key in achieving sales targets.
4. Time Management: Efficiently manage call volumes, follow-up tasks, and administrative duties to maximize productivity and meet deadlines.
5. Adaptability: Adapt quickly to changing scripts, strategies, or customer inquiries while maintaining professionalism and composure.
6. Team Player: Collaborate with colleagues, share insights, and contribute to a positive team environment.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive training and ongoing support to enhance your skills and knowledge.
• Opportunity for career growth and advancement within the company.
• A positive and inclusive work culture that values diversity and teamwork.

If you have the passion, skills, and drive to succeed in a fast-paced telecalling environment, we encourage you to apply now by clicking on the "Apply For Job" button below. Join us in delivering exceptional customer experiences and driving business growth through effective communication and salesmanship. We look forward to welcoming you to our team!