Telecaller Job Description in Ahmedabad

Are you a passionate communicator with a flair for sales? Do you possess excellent interpersonal skills and the ability to build rapport over the phone? If so, we have an exciting opportunity for you! We are currently seeking dynamic individuals to join our team as Telecallers in Ahmedabad.

Job Title: Telecaller

Location: Ahmedabad

Job Type: Full-time

Education: 10th to Graduate

Experience: Minimum 3 years

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services and generating sales leads. Your primary goal will be to engage prospects, understand their needs, and effectively communicate the benefits of our offerings. Here's a detailed overview of what the role entails:

1. Outbound Calling: Conduct outbound calls to prospective customers using a prepared list of contacts. Introduce our products/services, explain their features, and highlight their value propositions.

2. Lead Generation: Identify and qualify sales leads through proactive calling efforts. Gather relevant information from prospects to assess their interest level and purchasing intent.

3. Relationship Building: Build and maintain strong relationships with customers by delivering exceptional service and addressing their inquiries or concerns promptly. Cultivate trust and credibility to enhance customer satisfaction and loyalty.

4. Sales Pitching: Deliver persuasive sales pitches tailored to the needs and preferences of individual customers. Utilize effective selling techniques to overcome objections and close sales deals.

5. Follow-up: Follow up on leads and inquiries generated through various channels, including previous calls, emails, and marketing campaigns. Ensure timely and consistent communication to keep prospects engaged throughout the sales process.

6. Data Management: Record and maintain accurate records of customer interactions, inquiries, and sales activities in the CRM system. Keep track of sales pipeline progress and update relevant stakeholders accordingly.

7. Target Achievement: Meet or exceed monthly sales targets and KPIs set by the management team. Proactively seek opportunities to maximize sales revenue and contribute to the overall growth objectives of the organization.

8. Continuous Learning: Stay updated on product knowledge, industry trends, and sales techniques through ongoing training and development initiatives. Apply new insights and best practices to improve sales performance and efficiency.

Qualifications:

• Minimum of 3 years of experience in telesales or a related field.
• Excellent communication skills in English, Hindi, and Gujarati (additional languages preferred).
• Strong negotiation and persuasion abilities with a customer-centric approach.
• Proficiency in using CRM software and other sales tools.
• Goal-oriented mindset with a passion for achieving targets and driving results.
• High level of resilience and adaptability to handle rejection and overcome challenges.
• Ability to work independently as well as part of a collaborative team environment.

Apply Now:

If you're ready to take on this exciting challenge and embark on a rewarding career journey, click on the "Apply For Job" button below to submit your application. Join us in shaping the future of sales and making a positive impact in the marketplace!